"It's not just what you say but HOW you say it that matters."

"It's not just what you say but HOW you say it that matters." Even if the old adage repeated again and again, to the point of being annoying?

Stock markets seem to have regained a little of their poise, but a notable exception is Yell. The Guardian - ‎27 minutes ago‎. The directories group has slumped 8.41p to 38.7p - a near 18% decline - after it announced both chief executive John Condron and chief financial officer John Davis would be leaving the company. The former is retiring and the latter pursuing new opportunities, and no replacements have been named. At the same time as the surprise departure news, the company revealed a 14% drop in full year revenues and a 26% fall in profit. It has cut its borrowings over the year by £1.1bn, helped by a £559m rights issue, but they still stand at a hefty £3.1bn.